Refund policy

Last updated: September 26, 2026

We want you to be satisfied with your purchase from Revive NutriLife. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be unopened, unused, and in its original sealed packaging, in the same condition that you received it. You will also need your order number or proof of purchase.

Non-Returnable Items

For health and safety reasons, we cannot accept returns of:

Products that have been opened, used, or have a broken or removed safety seal
Products that are not in their original packaging
Items returned more than 30 days after delivery
Gift cards

If your item arrived opened, damaged, or defective, please see "Damaged, Defective, or Incorrect Items" below. These are always eligible for a resolution.

How to Start a Return

To start a return, contact us at hello@revivenutrilife.com with your order number and the item(s) you wish to return. If your return is accepted, we will send you a prepaid return shipping label along with instructions on how and where to send your package. Return shipping is free for eligible returns. Items sent back to us without first requesting a return will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, with a broken seal, or if you receive the wrong item, contact us at hello@revivenutrilife.com within 7 days of delivery. Please include your order number and a photo of the item and packaging. We will send a replacement or issue a full refund at no additional cost to you.

Exchanges

The fastest way to get the item you want is to return the item you have and, once the return is accepted, place a separate order for the new item.

Refunds

We will notify you once we have received and inspected your return, and let you know whether the refund has been approved. If approved, you will be refunded to your original payment method within 7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at hello@revivenutrilife.com.

Original shipping charges are non-refundable, except when the return is due to our error (a damaged, defective, or incorrect item).

Shipping Area

We currently ship only within the United States. We do not ship to the European Union or other international destinations.

Contact Us

For any questions about returns or refunds, please contact us:

Revive NutriLife LLC
30 N Gould St
Sheridan, WY 82801, United States
Phone: +1 (815) 422-9565
Email: hello@revivenutrilife.com